Privacy Policy

Introduction

Welcome to J. Joyce Homes Ltd ("we," "us," "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information about you when you visit our website (jjoycehomes.com), interact with us, and use our services.

Information We Collect

We may collect and process the following data about you:

Personal Information

• Contact Information: Name, email address, phone number, postal address.
• Identification Information: ID documents (e.g., passport, driver's license).
• Financial Information: Bank account details, payment information.

Technical Information

• Device Information: IP address, browser type, operating system.
• Usage Information: Pages visited, time spent on pages, navigation paths, and interaction with our website.

Cookies

We use cookies and similar tracking technologies to collect and use personal information about you, including for analytics and advertising purposes. Upon entry to our site, you will be asked for your cookie preferences.  If you wish to change your preferences at any time, you may use your browser to review the choices you made previously.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: Process your inquiries, manage your account, provide customer support, and enhance our website.
• Marketing and Communications: Send you promotional materials and updates (you can opt-out at any time).
• Legal Compliance: Comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors and service providers who perform services on our behalf.
• Business Transfers: In the event of a merger, sale, or acquisition.
• Legal Requirements: To comply with legal obligations or respond to lawful requests by public authorities.

Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Restriction: Request restriction of processing your personal data.
• Data Portability: Request transfer of your personal data to you or a third party.
• Objection: Object to the processing of your personal data.

To exercise any of these rights, please contact us at info@jjoycehomes.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

J. Joyce Homes Ltd
64-66 LAVENDER HILL, WANDSWORTH, LONDON, SW11 5RQ, UNITED KINGDOM
Email: info@jjoycehomes.com
Phone: +44 20 3417 4546 

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Effective Date

31st December 2023